SHIPPING INFORMATION
At Kitharix LLC, we are committed to providing you with fast and reliable order delivery services within the United States.
Shipping Coverage
Currently, our shipping services are limited to destinations within the United States. We do not offer international shipping at this time.
Order Processing Time
Orders are typically processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email containing your shipping tracking information.
Shipping Methods & Estimated Delivery Times
We partner with trusted shipping carriers to ensure your items arrive safely and on time:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
Standard Shipping: 5–7 business days
Expedited Shipping: 1–3 business days
Please Note: The delivery times listed above are estimates; actual delivery times may vary due to external factors such as your delivery address, weather conditions, or carrier delays.
Shipping Rates
Shipping costs will be automatically calculated at checkout based on your delivery address and the shipping method you select.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this number to track the real-time status of your package directly on the carrier’s official website.
Shipping Issues
If you encounter any issues during the delivery process (e.g., shipping delays, lost packages, or incorrect delivery addresses), please contact us as soon as possible. We will actively work with the shipping carrier to resolve the issue for you in a timely and appropriate manner.
Disclaimer Regarding Delivery Addresses
Please be sure to carefully review and verify the accuracy of your delivery address during checkout. Kitharix LLC assumes no responsibility for undeliverable packages resulting from an incorrect delivery address provided by the customer.
Contact Us
If you have any questions regarding our shipping services, please feel free to contact us via the following methods:
Address:
167 NEARGLEN AVE APT B COVINA, CA 91724
Email:
kathryn@kitharix.co
support@kitharix.co
Phone:
(857) 833-8046